Terrible service

I have called the MTN coverage call centre over 5 times in the past two months to complain about a data connectivity issue that has been going on since I moved to the area, all 5 times I was told a technician would be in touch with me within 10 working days... None of which has happened. I was told that I didnt need a reference number and that my cellphone number would be the reference. I called again today, and there is no record of me ever having called to report any thing, now the consultant gives me a reference number and tells me a technician will be in touch with me within 10 working days. <br> <br> I find that this is always the case with MTN, they dont care about service delivery at all. Everywhere I go I have to struggle with data connectivity, while I'm paying a hefty sum monthly on data that I never really get to use because it doesnt work anywhere. I shouldnt have to get ADSL at an additional cost just so I can use my phone in my house. This is ridiculous!