GM
Gratious M
1 reviews | Active since Mar 2013
21 Jul 2015, 12:58
Terrible service
I opened an account and they gave me another line now am told that all data and airtime comes on to another line and not my current line now l have called numerous number of times and l still no assistance has been given.<br> Terribly disappointed at the services offered
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Replies (1)
MTN South Africa's replyOfficial
29 Jul 2015, 15:34Hello Gratious,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly note that our systems show only one line active on your account, namely ***. Please supply us with the other number that is receiving the airtime and data that should be coming to you, so that we can investigate and rectify.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly note that our systems show only one line active on your account, namely ***. Please supply us with the other number that is receiving the airtime and data that should be coming to you, so that we can investigate and rectify.
Regards
Mary
REQ:***
MTN South Africa's reply29 Jul 2015, 15:34
Official
Hello Gratious,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly note that our systems show only one line active on your account, namely ***. Please supply us with the other number that is receiving the airtime and data that should be coming to you, so that we can investigate and rectify.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
Kindly note that our systems show only one line active on your account, namely ***. Please supply us with the other number that is receiving the airtime and data that should be coming to you, so that we can investigate and rectify.
Regards
Mary
REQ:***