JG
Jenna G
1 reviews | Active since Dec 2012
15 Jun 2015, 10:00
Terrible Service
Still waiting for a response to my upgrade query on 01 June...... Below are all the reference numbers I have received with promises to be contacted. Can someone please call me back today and also kindly make a note that I will not be able to pay my bill at the end of the month since I have not received any service. REQ:***.[#***0] ***
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
25 Jun 2015, 07:24Hello jennagreyling,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our system shows that you were contacted by one of our sales agent and the upgrade was processed.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our system shows that you were contacted by one of our sales agent and the upgrade was processed.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply25 Jun 2015, 07:24
Official
Hello jennagreyling,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our system shows that you were contacted by one of our sales agent and the upgrade was processed.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our system shows that you were contacted by one of our sales agent and the upgrade was processed.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,