Terrible service

I have been trying to get a contract from MTN. It has been an unpleasant process going back and forth. When I asked what documentation I need I was told and I came back the following week (Saturday) with the documentation and then I was told I don't have sufficient documentation. I then came back again the following day (Sunday) with the documentation and asked to take out a cell phone contract. The sales representatives, Nora and the gentleman assisting her, were rude, very unhelpful, did not explain the process to me and supp**** me with the wrong information. I had to go back again the following day (Monday) as they said it would be ready. However, it was not and I was not informed and again I was told to come back the following day (Tuesday). Again- rude, terrible service, excuses and no apology was given by either sales representatives. I have received no correspondence today after I was told that Nora would call me. I have also tried calling. It is now nearing close of business. It puts MTN in a bad light when a situation is dealt like this. All I ask is to ensure sales reps supply the customer with the correct information, are pro-active and are not rude in the process.