MS
Meera S
1 reviews | Active since Jul 2012
22 Jan 2019, 08:26
Terrible service
After more than 10 calls and enquires as well as 4 weeks later my black friday deal for Nov 2018 was loaded. just when i thought all was well - R2542 was debited off my account this morning. i called the call centre just to be told that the deal was not loaded therefore i was billed for all the data, calls and sms's !!!!!!! what nonsense is this??? i cannot believe that MTN has such bad service....with 3 contracts - i will be considering moving to another network soon
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MTN South Africa's replyOfficial
22 Jan 2019, 10:27 Good day Meera Thank you for taking time to raise your concerns with MTN.
I will contact you shortly to assist further.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
I will contact you shortly to assist further.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
Best regards,
MTN South Africa's reply22 Jan 2019, 10:27
Official
Good day Meera Thank you for taking time to raise your concerns with MTN.
I will contact you shortly to assist further.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
I will contact you shortly to assist further.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
Best regards,