1 reviews | Active since Jun 2017

13 Jun 2017, 12:04

Terrible service!

<p>I went and opened up a contract at MTN Oakfields in the beginning of May. Then on the 1st June I did not recivce data and thought this was strange so i then phoned in and ask for assitance they then told me that i would recivce my data again on the 10 June so then when it came to 10.06.17 I did not recivce my data again so then i phoned in asking where my data is they then told me they would log a call for me but did not tell me how long it would take i then phoned back 3 hours later asking whats going on? They said "oh sorry they dont know how long it will take for them to get back to them so i said well please let me know i then phoned in yesterday 12.06.17 at about 11am asking them whats happening once again I then spoke to a lady Lebo she said i can understand your frustration but i promise you ill make sure i get back to you by the end of the day i recived no phone call. I then called in this morning 13.06.17 at about 8.30am i spoke to another guy and asked him for assitance and he said that Lebo did try phone me back but thats funny because i recived nothing on my side all along they left me hanging there service is horrible and they honestly don't know how to deal with customers and they give MTN a bad name!! Im so dissapointed in the service i recived and honestly don't feel like supporting MTN!! </p>

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