KS
Khayakazi S
1 reviews | Active since Oct 2018
02 Nov 2018, 19:52
TERRIBLE SERVICE
BAD SERVICE!!! BEEN SENT FROM PILLAR TO POSTS JUST FOR A MERE SIM SWAP WHICH IS STILL NOT RESOLVED! I HAVE LOST HOPE IN MTN REALLY. BEEN CALLING MTN SINCE THE 4th OF OCTOBER WITH NO HELP.
Helpful (0)
Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
06 Nov 2018, 10:54Good Day Khayakazi
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Please note we tried to contact you but unfortunately there was no answer, kindly provide us with the number that you would like to perform a sim swap on. Warm RegardsBrendah LangaComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Please note we tried to contact you but unfortunately there was no answer, kindly provide us with the number that you would like to perform a sim swap on. Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's reply06 Nov 2018, 10:54
Official
Good Day Khayakazi
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Please note we tried to contact you but unfortunately there was no answer, kindly provide us with the number that you would like to perform a sim swap on. Warm RegardsBrendah LangaComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Please note we tried to contact you but unfortunately there was no answer, kindly provide us with the number that you would like to perform a sim swap on. Warm RegardsBrendah LangaComplaints Management team
Best regards,
KS
Khayakazi S's updateReviewer Update
07 Nov 2018, 12:24My old number : ***New Number : ***
KS
Khayakazi S's update07 Nov 2018, 12:24
Reviewer Update
My old number : ***New Number : ***
MTN South Africa's replyOfficial
08 Nov 2018, 14:59Good Day Khayakazi
As per our telephonic conversation, kindly note that the sim swap has been processed.
We thank you for your patience in the time that we were trying to resolve the issue.
Warm RegardsBrendah LangaComplaints Management team
As per our telephonic conversation, kindly note that the sim swap has been processed.
We thank you for your patience in the time that we were trying to resolve the issue.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's reply08 Nov 2018, 14:59
Official
Good Day Khayakazi
As per our telephonic conversation, kindly note that the sim swap has been processed.
We thank you for your patience in the time that we were trying to resolve the issue.
Warm RegardsBrendah LangaComplaints Management team
As per our telephonic conversation, kindly note that the sim swap has been processed.
We thank you for your patience in the time that we were trying to resolve the issue.
Warm RegardsBrendah LangaComplaints Management team
Best regards,