Terrible Service!

<p>Bought a recharge voucher on 1st April *141*pin# gave an error " currently experiencing problems try in 15 min. After an hour of trying called 173, agent took the pin and said it would b loaded and I should check in 10min...after an hour still not loaded...called again Agent said she was going 2 use another system 10 min you'll b sorted...hour later call again, this time agent said "sorry not sure who u spoke 2 but we can't load vouchers for customers "...then asked for a supervisor. Supervisor spoke the lingo and promised 24 hrs he'll make SURE it's loaded as technicians are on the floor...24 hours later still not loaded....called in again, agent said they'll reset the cell no try in 10 min...after 2 hrs called again, call went through...could hear ppl in the background...eventually after a minute a female responds HELLO...I say I've been listening to the floors conversation yet no response...her response is Yes we deal with other customers as well! Ask 2 speak to a supervisor...held for 4 min then she drops the call...call again gentlemen answers, I ask 2 pls speak 2 a supervisor...his response..."I'll put u back in Q!" I'm like I don't want 2 speak to another agent I want a supervisor....Response :" it's Sunday, low call volumes... call in 10 min as supervisors are outside "... Pls do go and pull all these calls and prove he wrong ... over 24hrs + still waiting 4 a recharge voucher that can't b loaded !Tx</p>