Terrible Service
<p>i am.not happy with your bill estimates every month.This has to stop.You guys estimate how much a customer needs too pay.The amount for the new month is ridiculous over R600 nearly R700</p>
Still not response from Mtn pathetic
Still not response from Mtn pathetic
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the package fee for the mobile number 083****393 after the discounts have been app**** is R491.75 (including vat). On the invoices dated 2016-12-20 to 2017-02-20 you were billed R640.75 because of an additional R149.00 once off 1GB Data Bundle that you requested to be loaded.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the package fee for the mobile number 083****393 after the discounts have been app**** is R491.75 (including vat). On the invoices dated 2016-12-20 to 2017-02-20 you were billed R640.75 because of an additional R149.00 once off 1GB Data Bundle that you requested to be loaded.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly be advised that the bill became high due to additional 1GB data bundle that was loaded for the past 3 months.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly be advised that the bill became high due to additional 1GB data bundle that was loaded for the past 3 months.
We sincerely hope that we are able to restore your faith in us and assure you that it is not our intention to displease you.
warm regards
mike
REQ:***