1 reviews | Active since Mar 2017

06 Mar 2017, 18:52

Terrible service

<p>Mtn Have declined a insurance claim , they say I haven't paid my insurance , yet everymonth it goes of my acc and is showing on the statement ,/ What a usless bunch </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply07 Mar 2017, 17:57
Official

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

We will engage with the relevant department dealing with these matters to investigate and advise accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

Kind Regards
Siphumezo
REQ:***

Best regards,