TERRIBLE SERVICE
<p>I am truly disgusted at the service that I have received from the MTN call centre! First you change my number to a new 14 digits’ number with NO prior notice and which NO system recognises. When I try call to get clarity and to find a way to retrieve my previous number I get NO help! I want my old number back! You have no right to change people’s number especially Business’ numbers. </p>
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for taking the time to answer my call, it’s highly appreciated.
We do pick up that cell number *** has been changed to *** this is on business accounts.
We have escalated the request to the back end team to change the number back to ***. We are waiting on feedback regarding this change.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
Thank you for taking the time to answer my call, it’s highly appreciated.
We do pick up that cell number *** has been changed to *** this is on business accounts.
We have escalated the request to the back end team to change the number back to ***. We are waiting on feedback regarding this change.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Hi, thank you for the quick response the problem is fixed. Bot sure how to delete the review
Hi, thank you for the quick response the problem is fixed. Bot sure how to delete the review