1 reviews | Active since Feb 2017
Terrible Service
<p>I brought a blackberry classic, few months down the line I had to send it it as it was faulty, they replaced it with another, low and behold same problem, had to be send in for repairs early week of Dec, its now two months down the line no replacement, no phone, no one is interested to sort it out, escalated it twice now BUT WANTS ME TO PAY MY CONTRACT, been a customer for over 15 years, time to change, your service sucks, your staff has terrible attitudes and no one is ever in charge to spreak too, 2 months grrrrrr </p>
Good day hanneli
Thank you for your post
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Regards
Angela
REQ:***
Good day hanneli
Thank you for your post
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Regards
Angela
REQ:***