TERRIBLE SERVICE

<p>I upgraded my cell phone and migrated to another contract where I could get 2 Gig Data, 100 minutes phone calls and 100 sms's per month. I migrated from myMTN500. I used the 2 Gig Data for two months and received accounts for R3500 plus! Where as my account used to be R1200 - R1400 per month. I contacted MTN and they told me that the store where the migration was done, was at fault and I should go and talk to them to do the proper Migration and the person who did the Migration was to be held liable for the high account and MTN would then do an investigation. I went back to the store and the person who did the Migration was no longer working there. I contacted MTN and let them know about the situation whereas they did the correct Migration for me, but I was still liable for the high account. I decided to make payments as possible then and make payments of R1500 even though my Migration was to a lower contract. Last month they suspended the two business phones, as this is a business contract. I made another payment of R1500 after which I got hold of 'Ngokwana Manthata who then told me that she would do her best to sort the account out and I had to send her the contract. Which I did. In her defence, she did re-connect the phones that same day. Now, this morning, the phones are suspended again, and lo and behold, I can not make contact with MTN at all!! I just get cut off straight away when making the 808 call from my cell as well as phoning ALL the numbers on the internet for MTN, from a landline. I can not talk to MTN at all. The service is pathetic. These are business phones which are now suspended and I did even send a mail with an attached proof of payment of R1500 which I made this morning. ********** </p>