1 reviews | Active since May 2016
Terrible service
<p>My husband went into the Mtn store to be told that the contract is declined as he is in legal at Mtn.2 years ago the same thing happened after contacting Mtn they advised theres no such thing and i app**** for a 1 day special contract with Mtn for the 50gigs .no one at Mtn can assist and i find this entire process of the way the contract was handled pathetic to say the least.there is no standard of customer service and no one can take accountability.i expect Mtn to clear this matter as my husband has not had a contract with Mtn for the last 8 years and he had no been in arrears .I also expect them to go re process the contract on the special seeing as it was their error.id no ********** 123086</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have noted that the application has been resubmitted on 2017-01-03 and it is being processed.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have noted that the application has been resubmitted on 2017-01-03 and it is being processed.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
