Terrible Service
<p>i have written few reviews on how unhappy i am with MTN...... i still to date have had no one contact me..... my voicemail is still on VMLITE and now when i load air time, it doesnt allow me to make calls and when i check my balance it says that it is reserved for air time..... please my someone urgently call me to sort this out.</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have loaded the voicemail product reference number: ***, please call 100 and follow the voice prompts to personalize your voicemail.
Please be advised that the airtime Reserved for Data displays the airtime that has been reserved on your account for an active data session and will not be available for you to use. In order to clear this amount or make the amount available for use, please reboot your device or turn flight mode ON then turn it OFF again so that the airtime reservation clears.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have loaded the voicemail product reference number: ***, please call 100 and follow the voice prompts to personalize your voicemail.
Please be advised that the airtime Reserved for Data displays the airtime that has been reserved on your account for an active data session and will not be available for you to use. In order to clear this amount or make the amount available for use, please reboot your device or turn flight mode ON then turn it OFF again so that the airtime reservation clears.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,