1 reviews | Active since Aug 2016
TERRIBLE SERVICE
<p>MY SIM GETS BLOCKED EVERYDAY, I HAVE TO CALL IN ALL THE TIME AND EXPLAIN MY PROBLEM EACH TIME. HOW DO THEY HANDLE COMMUNICATION???? MY CALL EVEN GOT CUT, GUESS WHAT? NO CALL BACK! PATHETIC SERVICE. MTN YOU ARE PATHETIC, I ENCOURAGE OTHERS TO USE OTHER NETWORKS. NOT TO MENTION YOU EVEN PUT DOWN THE WRONG DEBIT ORDER DATE ON MY ACCOUNT.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********