1 reviews | Active since Feb 2016
Terrible service
<p>Hi there this is my 2nd add on hello Peter, Mtn have rep**** on the 1st matter but have ****. This is going on for 2 months. I am currently an Mtn client and I have been with them for a very long time. But their treatment towards me is very bad, every time I call their customer care line number for assistance they do not take my calls they keep on cutting my calls. But when I call them from my brothers contract cell number they answer. This is really bad service from such a big company.</p>
Good Day Vishen,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this
Kindly be advised that we have refreshed your cell number on the network, may you also kindly reboot your handset and dial our customer care on 808 and select option 0 to be transferred to a consultant.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Good Day Vishen,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this
Kindly be advised that we have refreshed your cell number on the network, may you also kindly reboot your handset and dial our customer care on 808 and select option 0 to be transferred to a consultant.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Hi there,
there it's doing the same thing.
i cannot get through to Mtn
Hi there,
there it's doing the same thing.
i cannot get through to Mtn