Terrible service

<p>MTN is still charging me for content charges they assured me had been removed from my account. I requested this be removed at the end of June and phoned back one of the consultants who assured me it has been removed only to once again be billed for content charges at the end of July. I want the July content charges reimbursed on my next invoice. Apparently being a loyal subscriber for over 10 years means nothing and as my contract is up for renewal on the 5th of September 2016 you can rest assured I will be cancelling this contract should these charges not be removed from my account and reimbursed. Again I've been told that they've been removed but this is what I was told last month and I'm still paying for it. I am one unhappy and irritated customer. Having to phoen about the same problem twice and I have to phone back to find out if it has been done. What customer service??????</p>