Terrible Service
<p>The very well know and established company I work for has now had an application with MTN for three weeks. I have tried repeatedly to get some kind of feedack regarding our application to no avail. When calling the Bussines contact centre I am told they cannot assist me as I made the application in a branch. As lovely as the branch staff are they cannot give me any information as the system just states processing. After call the MTN head office I was transferred 4 times and then cut off.</p> <p>This is disgraceful customer service and I would not recommend any company apply for contracts through MTN.</p> <p> </p> <p>Julie </p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********