1 reviews | Active since Jun 2016

10 Jun 2016, 16:36

Terrible service

<p>3 weeks and no response or help from insurance. Store manager at cresta equally useless. Still waiting for a call. And you ask why vodacom is the largesr service provider. When will you sort out your pathetic service</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply14 Jun 2016, 07:02
Official

Good Day Camy Monatisa

Thank you for your post

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Please note that without your ID number, Cell phone number in question or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards,

Zukiswa

REQ: **********