TERRIBLE SERVICE

MTN contacted me end of February 2023 to upgrade my two contracts.

I was assured that I will not be charged any additional fees.This morning I received my invoice and there is an additional fees.

I phoned the MTN call centre FIVE times this morning.Being shunted around,logged a complaint,got a reference number and shortly after I got an SMS stating it was closed.......still no feedback.

Called again gave the reference number and the lady told me it was closed.

Terrible service!