1 reviews | Active since Jun 2012
<p>I was unemployed and couldnt pay my MTN Account therefore they handed over to legal, I have the reactivation money now that they told me I needed to pay inorder to activate my contract again so I contacted them today they dont know how much it will be now, they say no they must give me another amount due to that amount being 2 months ago this they say will take 48 hours, they have asked me for R18000 odd from the attorneys side which I do not understand, the attorneys Shaik and Shipiro would not negotiate with me during my time of unemployment and told me I have to pay that full amount which they cannot prove by the way, I only owe MTN about R 6000 odd. PS they also gave my cell phone numbers away to someone else. So reactivating I wonder what their excuse will be then if I cant have my numbers back.</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to management team of the legal division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to management team of the legal division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
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