TERRIBLE POLICY BY MTN

<p>I BOUGHT A NEW PHONE YESTERDAY AND IT WORKS TERRIBLE. THERE WAS NO DEMO IN THE SHOP WHEN I BOUGHT THE PHONE FIRSTLY. THE PHONE FREEZES AT TIMES AND I HAD TO REBOOT THE PHONE 3 TIMES YESTERDAY FOR SIGNAL. I WENT BACK TO MTN TODAY AND THEY TOLD ME THAT I CANNOT RETURN THE PHONE FOR SOMETHING ELSE AND ONLY IF THERE WAS A TECHNICAL FAULT, THE PHONE CAN BE EXCHANGED. IF I BUY A PHONE, AND WITHIN 7 DAYS I HAVE COMPLAINED, SULY I SHOULD BE ENTITLED TO EXCHANGE THE PHONE AND BUY SOMETHING ELSE. NOT LIKE I WAS ASKING FOR A REFUND. I HAVE BEEN WITH MTN SINCE I HAD A PHONE - THIS IS MY LAST. WILL EVEN CHANGE MY NETWORK. FURTHER - WHEN I PURCHASED THE PHONE, I DID NOT SIGN THE SALE FORM AT THE BOTTOM WHERE IS STATES THE TERMS AND CONDITIONS. I HAVE A LEGAL LEG TO STAND ON. CONSUMER PROTECTON ACT.</p>