1 reviews | Active since Feb 2017

27 Apr 2017, 23:09

Terrible network signal

<p>Signal in buccleuch is so terrible ..... What's the use of my cellular phone contract with 50gb data when the signal is so ********** I barely get between 3g and edge terribly erratic or non existent quality signal....Buccleuch and most areas...really regretting renewing my contract....disgusted </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply30 Apr 2017, 18:25
Official

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

Please be advised that the matter has been escalated to the relevant functional unit for further assistance, reference number: ***.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
Complaints Management Team
Reference Number: ***2

Best regards,