1 reviews | Active since Jan 2020
TERRIBLE MTN SERVICE - SIMCARD ISSUES!
I am writing this review super ****ed! MTN disconnected my sim card because of they did not deduct their monthly payment for 2months. I went there & asked them what is happening & they told me i need to make payment as i was not aware of what was happening. I then made payment at the Cape Gate MTN store & they told me that it would connect automatically after 48hours. After about 3 days my simcard was still not working, I then went to the MTN at Eikestad Mall & they let me know that they see it on the system & it shows as in progress, it should take about 3 - 5 days for the simcard to work again! I am sitting here 3 damn weeks later & still experiencing the same issue! I AM SUPER MAD because I need that simcard to work for work purposes but because MTN STAFF IS *********** they keep telling me different stories every time i go to their store or i call the call centre & i have no idea where else to turn to to get the help that i need!
