Terrible MTN Service.

<br> To this date I haven't received a response from MTN or a call regarding my query. <br> I am so disappointed with the service and the emotional stress that am going through to get a phone or a call from the service provider <br> <br> I need to know what to do so that I can pay the excess fee to get a new phone...that's all. I was promised on the 3rd November that i will receive an email however to day i haven't received anything.<br> <br> Ayanda whatever your surname is please get back to me!<br>