Terrible MTN home internet service!

My home WiFi out for two days. After repeated calls to the call centre with multiple reboots of my home router, still no internet.

On calling the call centre I am told that I can not be helped as it is after 17:00, when on multiple occasions I have been assisted at 19:00 and later. MTN has no customer after care consistency.

My contract is up for renewal soon and I am going to cancel the contract and will inform any person who is considering MTN for any internet connectivity to run as far as they can from MTN.

On my last call with Anathi from MTN I was assured that her manager Nolo would call me to assist me with resolving the issue and no call.