JB
Johnathan B
1 reviews | Active since Sept 2018
01 Jul 2020, 12:59
Terrible internet reception from MTN!
The internet signal in my area from MTN is the worst ever. I can't even do the basics things like browse the internet without getting stuck. I have contacted MTN to inform them about the issue but they claim there is nothing wrong. I will be leaving the the MTN network for a more capable.
Helpful (0)
Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
02 Jul 2020, 07:53Good day Jonathan B,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact our Coverage department on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact our Coverage department on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply02 Jul 2020, 07:53
Official
Good day Jonathan B,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact our Coverage department on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact our Coverage department on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
JB
Johnathan B's updateReviewer Update
02 Jul 2020, 08:28Good day
I have contacted the coverage department already that how I got the reference number. If the look into that reference number you will see i have done all that a customer could do to try and get assistance but not help.
I have contacted the coverage department already that how I got the reference number. If the look into that reference number you will see i have done all that a customer could do to try and get assistance but not help.
JB
Johnathan B's update02 Jul 2020, 08:28
Reviewer Update
Good day
I have contacted the coverage department already that how I got the reference number. If the look into that reference number you will see i have done all that a customer could do to try and get assistance but not help.
I have contacted the coverage department already that how I got the reference number. If the look into that reference number you will see i have done all that a customer could do to try and get assistance but not help.
JB
Johnathan B's updateReviewer Update
02 Jul 2020, 08:29And please reply publically so that the rest of the people can see how you go about solving your clients issues.
JB
Johnathan B's update02 Jul 2020, 08:29
Reviewer Update
And please reply publically so that the rest of the people can see how you go about solving your clients issues.