1 reviews | Active since Jun 2011
Terrible *********** company, do yourself a favor and rather use Vodacom!
Complete *********** company, after upgrading to a cheaper contract and and never missing 1 payment in over 10 years I was a client, apparently my credit limit was reduced to less than monthly contract amount, thus resulting in service being locked every month. MTN is completely unable to help as no one there knows what they are doing!
Good day James
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Good day James
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Good day James
Thank you for your post.
As per our telephonic conversation your credit limit has now been increased and you are currently able to make outgoing calls. I will monitor this because you stated this problem usually occurs around the 27th of every month.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Good day James
Thank you for your post.
As per our telephonic conversation your credit limit has now been increased and you are currently able to make outgoing calls. I will monitor this because you stated this problem usually occurs around the 27th of every month.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team