Terrible, *********** and appaling service

To whom it may concern<br> <br> I'm very thwarted by the manner your consults and their supervisors handle their pre paid customers...<br> I spoke to Nontando Mzolo & Shazy Sayed(if those are their real names) from your Durban CCI branch regarding a failed top-up query I was following up on and the manner they handled my call was not only disrespectful to me but very unprofessional.<br> With all the inconveniences I've been experiencing from MTN I expected the level of service to be top notch to my surprise the manner of service I received today was appalling.<br> <br> Can my query be rectified as soon as possible so I can moved where I'll be valued as a customer(regardless of contract or pre paid), I will not go in details as far as the query is concerned, all details are on recording of the call.<br> <br> Regards<br> Disgusted customer<br> cell#***<br> alt#***