Terrible experience with MTN – Unresolved issues and unprofessionalism

I am utterly outraged by the appalling service I have received from MTN. My initial application for an iPhone was a complete disaster. The contract I received was filled with errors, and despite sending it back with all corrections highlighted, MTN has failed to address these issues.

The billing is a nightmare – I was promised a monthly installment of R339.00, but I’m being charged much more than that. Additionally, MTN assigned a phone number that doesn’t match my request, and I was told there’s nothing that can be done to fix it. This level of incompetence is infuriating.

To make matters worse, I am being charged for data and airtime that I am not receiving. MTN’s response to my repeated complaints has been dismissive and unprofessional. Their handling of my case has been nothing short of a frustrating and infuriating experience.

The lack of professionalism and the constant runaround I’ve received is completely unacceptable. My experience with MTN has been incredibly disappointing, and I would strongly advise others to be wary of their absolutely shocking service.