Terrible Experience – Unfairly Listed on Credit Bureau Despite Full Payment

MTN has completely failed me as a customer. Despite the fact that I paid everything I owed — and I have proof of all payments — they still went ahead and listed my name with the credit bureau. This was done unfairly and without any valid reason.

I’ve submitted all the proof showing that my account was paid, yet they’ve done nothing to fix the situation. This has negatively affected my credit score and caused me unnecessary stress and frustration.

Their customer service has been completely unhelpful, and no one seems to take accountability. I’ve been a paying customer, and this is the treatment I get? Completely unacceptable.

MTN needs to fix their internal systems and remove my name from the credit bureau immediately. I wouldn’t recommend them to anyone after this experience.