Terrible Experience Trying to Open an Account!!

I wanted to open an account with MTN. I was approved and contacted to state my approval.

I was then contacted by a department that wanted to confirm my name. My name was spelt incorrectly and as a result delivery could not be set up as it had to be fixed first.

I have tried to contact MTN on the numbers provided. Each time I am told I need to be transferred. It takes forever to get through to the call centre and nobody seems to be able to assist.

I want to cancel my application as this has not been a pleasant experience.