Terrible experience. I cannot even make calls.

I am a long and good standing MTN customer for over 15 years now. I feel like they do not consider people's livelihoods equally. My problem is, I woke this morning to discover that my service is off. The line in question is one I use for not only personal but also business-related purposes and my MAIN AID for income. I am typing this review at a restaurant where I managed to get wifi.

All I want to know is why my service is cut without ANY warning or precaution at all?!! I really need this line open and would like for someone to contact me as I cannot make any outgoing calls. This is truly disappointing, I never got any confirmation regarding this and what about my rights according to CPA? I would like answers and assistance with reopening my line.

I deserve to be informed and at least be given some arrangement if it pertains to account issues. I was on the verge of just changing my number and getting a new provider today!

This is not on and I am highly frustrated and deeply disappointed because I have very important things to see to, now I can't even access my emails...