Terrible Customer Services - MTN Gateway Umhlanga

I would give a 0 Star - been messed around since the 4/12 for an upgrade. Had to run around to actually find someone that could help. Was told that it was an error on our account, then a system error and it would take 2 - 24 hours. Here I am, 6 days later, and we have a Store manager say that we are being difficult for asking to escalate further. We were told there is nothing they can do because they did a system migration and there is now an issue with the systems, no timeframe and no resolution, hopefully they can sort it by 2025??

Also logged a formal complaint yesterday and no one has been in contact yet!

Customer services is an absolute joke!! (Umhlanga Gateway)