Terrible Customer service.

I've had a contract with MTN for the past two years, numerous times they have failed to deduct the relevant amount for the contract and then cut off my service a few days later.

Finally my contract expired and the last payment was done on 1 July 2020. I requested to move over to prepaid for various reasons, ever since then I can not receive calls, everything else works fine.

I've been on the phone with call center numerous times and the matter is still not resolved, not even to mention 2 different branches can not correct this, it is been two weeks now and still no effort from MTN side to correct this.

Very Very disappointing. Would not recommend to anyone.