Terrible Customer Service.

Terrible Customer Service. The worst I have ever had to deal with. I ordered a Home Internet solution online from MTN on 03/08/2025 and paid for 2 months up front. The lead time was 1 -3 working days. All was good I could track my order online and saw that the Router and SIM card was dispatched to the courier on the 06/08/2024. This is where it started to go wrong. on 07/08/2024 the status changed to Failled to deliver. According to MTN's website I needed to contact DSV to follow up. DSV had no knowledge of my order. Looking back at the tracking information it said "RTT - Failed to deliver", so I checked RTT's website to check their Tracking and there it was, all the same information as MTN' tracking records. SO, logically one would expect to be able to phone RTT and find out where the delivery is. NO, I must contact MTN to do this. My first call to MTN was "I must contact DSV for feedback", "No, the order MUST be with DSV". IT IS NOT!!!! No matter how many people I speak to at MTN' so called "Customer Champions", NO ONE can give me an answer where the order is or what to do. I have called every day since Monday, It is now Thursday, and I still do not know where my order is!!! It seems they also don't know!!!!! They are the worst company to deal with. One hand does noty know what the other is doing!!!!!!!