Terrible Customer service and experience

After 4 weeks of taking in my laptop at MTN Canal Walk shop 663-667, I still don't have an answer or laptop, but yet expected to pay the monthly charge and if I want to cancel the contract there is a cancellation fee! Considering the amount of money and devices I have with MTN, this service is appalling and unsympathetic. You get treated as if you are the problem in the store, yet no one takes accountability or blame or offers a solution.

Once I have a resolution with MTN, I will most certainly go to a service provider that values their client, money, and time!