HK
Hiren K

1 reviews | Active since Feb 2014

04 Jun 2015, 17:14

TERRIBLE CUSTOMER SERVICE

MTN the worst mobile network we have, when I upgraded my contact they were all too happy to assist me, but now that I am querying the ridiculous bills they are giving me a totally different story and telling me to take it up with the store manager. Basically they lie to get business and ***** you over later on. This is what they call service from a \service provider". Well done MTN you have proven to me that taking two other contracts with Vodacom was a great idea."""

0
Replies (1)
MTN South Africa
MTN South Africa's reply05 Jun 2015, 12:44
Official
Hello hirenk,

Thank you for taking time to raise your concerns with MTN.

Please be advised that your query has been transferred to the relevant functional unit for resolution.

Warm regards
MTN Service Provider
REQ:***