1 reviews | Active since May 2016
Terrible Customer Service!!!
<p>I am yet to see the day that MTN will have 1 person who will assist you with a query or issue and it gets resolved immediately. I am trying to settle my account with them in full, so that I can close the contract.</p> <p>For almost a month I have called and visited all MTN branches; 081 808, ********** , ********** ; you name it...NONE of them know what is happening with my account- they all re-direct me to some or other number that I must again call only to get the same response. None of them have äccess"to my account anymore- how is that even possible?</p> <p>Can someone URGENTLY assist me so that I can settle my account once and for all and forget about MTN. </p>
Thank you,
I have emailed you re:payment which will be done tommorrow for the R2174.10, proof of payment will follow. Please also send me a letter upon receiving payment that states that I am no longer in arrears.
Regards
Thank you,
I have emailed you re:payment which will be done tommorrow for the R2174.10, proof of payment will follow. Please also send me a letter upon receiving payment that states that I am no longer in arrears.
Regards
Good day Alice,
I have sent an email with the proof of payment,
If you can kindly send me the settlement letter as soon as possible.
Regards
Good day Alice,
I have sent an email with the proof of payment,
If you can kindly send me the settlement letter as soon as possible.
Regards
Thanks for your speedy response, may I get the contact details (email) to the legal department so that I can get a settlemement letter asap. I am trying to clear my credit record.
Thanks for your speedy response, may I get the contact details (email) to the legal department so that I can get a settlemement letter asap. I am trying to clear my credit record.