Terrible Customer Service

<p>We have been receiving terrible service, its actually shocking to the extent that we want to go public with this. We handed in our Tablet 4.5 weeks ago at the pinelands MTN (we purchased a tablet, of which the screen gave issues within the first 3 days of use) so we returned it hoping for a replacement as that is the policy within 7 days. We have been phoning on numerous occasions (Daily, minimum 10 times per day) and the phone just keeps ringing. when going into the store they confirm that that is the number. We went to the store on week 3 after handing in the device only to be told it has not even been checked yet nor attended to. the Gentleman (Kyle) who handled this issue of ours gave us his cell number, he just ignores us. he is not even responding to us nor is he getting back to us with any progress report. This is highly unacceptable service from MTN. We will in our lives never use them again. I will also make sure everyone we know hears of this and the disappointing service we have received. this branch is giving the entire MTN such a bad name.</p> <p> </p>