1 reviews | Active since Dec 2016
Terrible customer service
<p>I have a contract phone with MTN, and pay R419 per month. Despite the fact that I have plenty of airtime minutes (+200 minutes) and data gigs available, the network refuses to allow me to send a business card. This is the fourth time that I contacted various people at MTN for assistance, without anyone being able to help. Do not know if this is gross incompetence or just incredibly bad service. Am already on the phone with them for 21 minutes without someone picking up.</p> <p> </p> <p>Would not recommend using MTN - there are other networks around which give better service.</p> <p>Faizal</p>
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
As per our telephone conversation i have increased the bill limit to R50.00 on both cell numbers so that you can be in a position to send out business cards.
warm regards
mike
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
As per our telephone conversation i have increased the bill limit to R50.00 on both cell numbers so that you can be in a position to send out business cards.
warm regards
mike