Terrible customer service

<p>If this is the only way I can get a hold of MTN Eastgate, then here goes, I have been trying to get a hold of MTN EASTGATE FOR THE PAST WEEK TO FOLLOW UP ON MY PHONE WHICH WAS TAKEN IN FOR REPAIRS, THE PATHETIC THING IS I HAVE TO CALL THEM TO FOLLOW UP, ON TOP OF THAT NO ONE ANSWERS THE PHONE WHEN I DO TRY, WHEN I DO GET A HOLD OF SOMEONE THEY ASK ME FOR DETAILS THEY SHOULD ALREADY KNOW. I'M BASICALLY GIVING MYSELF SERVICE. NOW TODAY DEBIT ORDER GOES OFF FOR A PHONE I HAVEN'T BEEN USING FOR THE PAST MONTH. DEAR MTN WHEN YOU DECIDE THAT YOUR CUSTOMERS ARE WORTH YOUR TIME PLEASE ANSWER YOUR PHONES, FOLLOW UP OR GIVE ME SOMETHING. VERY FRUSTRATING.</p> <p> </p> <p> </p>