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Chini C

1 reviews | Active since Sept 2016

22 Sept 2016, 12:59

Terrible customer service

<p>For the past two weeks now i have asked MTN direct to reactivate my Data line and it has not been done as yet and nobody has bothered to even phone me regarding my line.</p> <p>We are near to the end of this month with my line not working and yet still liable for payment of services not rendered.</p> <p>The number in question is: ********** .</p> <p> </p> <p>I am available on: ********** </p> <p> </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply25 Sept 2016, 23:18
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***