TL
Teleko L

1 reviews | Active since Jan 2015

24 Apr 2019, 08:01

Terrible customer service.

Mine is simple. The lady by the name Lebo in greenstone mall MTN.

1. Did not have her name card like the other consultants. 2. Not welcoming and warm 3. Impatient 4. No sympathy 5. No customer etiquette.

0
Replies (2)
MTN South Africa
MTN South Africa's reply25 Apr 2019, 13:03
Official
Good day  Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.  We will investigate and provide you with feedback. 
  Warm Regards 
Sizwe Schoeman Complaints Management team 
TL
Teleko L's update25 Apr 2019, 13:30
Reviewer Update
Hi Sizwe Will wait in anticipation.