Terrible Customer Service

Went in to MTN Rosebank on Monday (9/11/2015) to apply for a new phone contract. The consultant assistting told me that the systems were slow. They then had a power failure. Nonetheless I patiently waited 1 hour 40 mins to complete it. The next day i went back in as my contract was approved. It then took 40 mins and two people to inform me that the system was again slow, there was a problem porting my number and that they'd call me tomorrow. 11/11/2015 at 5:30pm i get a call to say its finally done. Rush over before a meeting only to have the same people staring at a computer saying \system problems"again and that despite calling me to say it was ready it actually wasn't and that i should wait. <br> <br> I'll be waiting for a call from the store manager to arrange to bring the phone to me as i refuse to waste another second dealing with such incompetence. I'd honestly rather cancel my contract than deal with this service level"""