Terrible Customer Service!!!

Decided to port my number, as well as my daughter's number, from Cell C to MTN. Visited the Port Alfred store on Friday, 23 October and was instructed to bring ID as well as proof of address. I returned the next day, Saturday 24 October, and requested the two ports to be processed and Rica'd both new sim cards. Was told to wait 24 hours. 48 Hours later, both numbers are not working. My phone cannot read the new sim card and my daughter's phone is telling her to Rica it (even though it has been done already). This morning I went into the Walker Drive branch in PE to request assistance. I was half-heartedly greeted by a very bombastic man named Marlin. He seemed totally uninterested in helping me to figure out the problem and I was even told by him that I have an attitude problem. Why do we, AS CUSTOMERS, have to put up with such bad service?????!!! I am starting to wonder if I made the right move choosing to port to MTN!!!!! Would definitely not recommend them to anybody!