TERRIBLE AND PATHETIC SERVICE!!

<p>i have a contract with MTN for the past 4 years now. my second contract has now come to an end and it is time for me to renew my contract. i would like to cancel the current contract that i have and take out a brand new contract with MTN however since May i have been promised a new phone and that my contract will be cancelled, everyday i get a new excuse that it hasnt been cancelled and that my phone is not ready. I AM SICK AND TIRED OF MTN THE GLEN as all the staff has something new to tell me. i have reapp**** already with a lady by the name of Ndombifuthi and i expect my new phone to be delivered to my home as i am pregnant and have no time to run around!!!!</p> <p>this is not the service i expect of MTN..THIS IS REALLY PATHETIC</p>