Terrible

i have been trying to get hold of MTN for the last month. Eventually i got through today. I cannot use the *141# function, and when i dial 808 for the contracts department i get cut off. I tried the app it says i need to click on the email to verify my account, all good and well but i never received this email. Apparently what they have done for my contract, which i opened in 2006, they kindly added a credit limit facility which gives me R1000 to use then blocks my line. They never asked me to sign for this or explained it to me, as i would have asked them not to do it or make it more. I was speaking to the consultant, i never got a reference number or anything and just got cut off. No joy at all. I despise MTN and the call centre agents do not answer their phones timeously, MTN is useless.