1 reviews | Active since Oct 2020
Terrible
I have been sold a contract by MTN online coming from Vodacom, I explained on numerous times that if I do take the contract I needed to retain my number. I was told this would be the case and told the process to port and swop. This did not work, I phoned the activations call centre and was told by a lady that this process would take 7 days, after 7 days the phone did not work, I called again only to be told it actually takes 7 to 21 working days, I have been waiting for over 30 days and its not working. Each time I call the call centre they wait to explain my problem and quickly cut the call without even attempting to call back. Today, I have made 4 phone calls and each time I got cut off...this after waiting for apprioximately 15 mins at a time - had I known, I would not have left Vodacom whom I have been with for 21 years (even with their own fault)....this place is a circus
One thing for sure though, MTN is still billing me and they send countless marketing sms and gimmicks on a daily basis, everyday - I WANT THIS CONTRACT CORRECTED OR CANCELLED!!!!
